Privacy Policy
UpdatedThis policy explains how we handle personal data across our website and courses.
Summary
- We collect account and course interaction data to provide services you request.
- We store minimal logs for reliability and abuse prevention.
- You can access, update, or delete your data by contacting support.
- We do not sell personal data.
Key Terms
Click a term to expand. Need more detail? Use the “More” button inside each term.
Personal Data
Information that identifies or relates to an identifiable person.
Processing
Any operation performed on personal data, such as storage or analysis.
Cookies
Small files used to remember preferences and improve functionality.
Controller
The entity deciding why and how personal data is processed.
Data We Collect
Account Data
Name, email, password hash, and preferences necessary to create and maintain your account.
Course Interaction
Reading speed metrics, progress checkpoints, session timestamps, and completion badges to personalize your learning path.
Technical Logs
IP address (truncated, where applicable), user agent, and error traces used for reliability, fraud prevention, and diagnostics.
Support Communications
Messages you send to support and related metadata to resolve issues and improve our services.
How We Use Data
- Provide and secure our courses and features you request.
- Personalize content and measure learning outcomes.
- Detect, prevent, and mitigate fraud or abuse.
- Comply with legal obligations and enforce terms.
- Communicate updates and respond to inquiries.
Legal Bases
- Contract: to deliver requested services and support.
- Legitimate Interests: improve, secure, and analyze usage.
- Consent: optional analytics or marketing where required.
- Legal Obligation: recordkeeping and regulatory requirements.
Retention Calculator
Enter planned retention to see projected deletion date from today.
Tip: retention should be no longer than necessary. Keep logs minimal and aggregated where possible.
Cookies
We use essential cookies to run the site and optional cookies for analytics. You can change your preference via the cookie banner.
Security
- Encryption in transit (TLS) and restricted access to production systems.
- Least privilege principles and periodic access reviews.
- Backups with limited retention and controlled restore access.
- Secure development lifecycle and monitoring for anomalies.
International Transfers
When transferring data across borders, we apply safeguards such as standard contractual clauses, where applicable.
Your Choices
You can request access, correction, or deletion of your data by contacting [email protected].
Contact
IcyCreek — Privacy Team
- Email: [email protected]
- Phone: +1 (217) 438-9274
- Address: 228 Creekside Ave, Springfield, IL 62701, USA
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. We will update the “Updated” date at the top and, where appropriate, notify you through the service.